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User Agreement:

You must read and agree to these Terms and Conditions before ordering any products from the Website. By placing your order you agree to be bound by the following Terms and Conditions:


Product Disclaimer:

I understand the statements regarding these products have not been evaluated by the Food and Drug Administration. This Product is not intended to diagnose, treat, cure or prevent any disease.


I understand I should not use this information to diagnose or treat any health problems or illnesses without consulting my doctor. I also understand that the products listed on this website are not intended or to be used to treat any type of medical condition. I understand that I might be billed under the name Planted Roots LLC.



Planted Root Farms is not intended for use by persons under 21 years of age. Consult a physician before using any of our Products if you have any medical condition including, but not limited to, strokes, high blood pressure, heart, liver, kidney or thyroid disease, diabetes, anemia, depression, anxiety, other psychiatric conditions, a family history of these or other medical conditions, or if taking any prescription, OTC and/or other medications. If you are pregnant or nursing, please consult a qualified healthcare professional before using Planted Root Farms® products.


Terms and Conditions:

By ordering today I am authorizing the credit card I provide to be charged by clicking to order. I represent that I have read and agree to the Privacy Policy and full Terms and Conditions of this offer and I understand that I will be liable for payment of product that was shipped to me.



We stand behind the products we manufacture and guarantee that they are brand new, authentic, and in original packaging.


Return and Refund Policy:

All new and unopened products come with a 30-day, money-back guarantee based on the delivery date as provided by the shipper. To receive a refund or to return products, please contact our customer support team at +1 708.321.0215. For all products over 30 days, sales are considered final.


Exchange Policy:

If any products arrive damaged or broken, or part of your order is missing, you must notify Planted Roots LLC within 3 days of delivery.


Purchases Disclaimer:
Given the uncertainty and rapid pace of change of relevant laws, Planted Roots LLC makes no representation as to the legality of CBD under laws applicable to you. Purchases are at your own risk.


Shipping Policy:

  • Shipping Options Planted Root Farms® has partnerships with multiple carriers including FedEx, UPS and USPS Priority to best serve our customers. Depending on the location of the shipment, Planted Root Farms® will select the best and fastest possible shipping service for your location. (PO BOX delivery addresses will ship with USPS Priority). Please note: As a result of the COVID-19 pandemic, our ability to ship overnight has become severely limited. When possible, we will return to our normal shipping practices which will allow customers the option to upgrade delivery service to Overnight for a fee. In those instances Planted Root Farms® will ship out with either FedEx or UPS.

  • Packaging- corrugated boxes, bubble mailers, die-cut mailer, pack mailers, bubble wrap, feeder paper. During summer months and when orders contain heat sensitive items, the delivery package may contain foil insulations and a gel ice pack.

  • Processing timeframe: 2-3 business days from time payment is processed.



Any controversy or claim arising out of or relating to your purchase or these terms and conditions, or the breach thereof, shall be settled by arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.



Merchandise returns must be made in accordance with Planted Roots LLC return policy available at Upon the return of an item.

Intellectual Property

All Program design, graphics, logos, images, product names and the copyrights, trademarks, service marks, trade dress and/or other intellectual property in such materials are owned by Planted Roots LLC and may be registered in the United States and internationally.


No Warranty

Planted Root Farms® and each of its subsidiaries and affiliates, along with each such entity’s respective officers, directors, employees, and agents make no warranty, express or implied, including but not limited to, any warranties of merchantability or fitness for a particular purpose.

Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Illinois and any dispute shall be subject to binding arbitration in Shelbyville Illinois. If any provision of this Agreement shall be found to be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from this Agreement and shall not affect the validity and enforceability of any remaining provisions.


Class Action Waiver

You may only resolve disputes with us on an individual basis and may not bring a claim as a plaintiff or a class member in a class, consolidated, or representative action. Class arbitrations, class actions, private attorney general actions, and consolidation with other arbitrations are not allowed.

The arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a class or representative proceeding or claims (such as a class action, consolidated action or private attorney general action) unless all relevant parties specifically agree to do so following initiation of the arbitration. If this Class Action Waiver clause is found to be illegal or unenforceable, this entire Provision will be unenforceable, and the dispute will be decided by a court.

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